Tag: fashion marketing

  • Live Shopping Is Coming for UK Fashion — and Most Brands Are Sleeping on It

    If you’ve been on TikTok in the last six months, you’ve seen it. A creator holds up a jumper. There’s a countdown. A discount code drops. Within ninety seconds, four hundred jumpers are gone. It’s not a flash sale. It’s live shopping, and the UK fashion industry is treating it like a fad from China that won’t land here.

    That’s a mistake.

    Live shopping in the UK isn’t some future thing. TikTok Shop launched properly in 2021 and is now one of the fastest-growing social commerce channels in Britain. Independent brands are already pulling six-figure revenue from a single forty-minute stream. Heritage retailers are still treating it like a gimmick.

    This piece is for the brands that are still on the fence. Here’s what’s actually happening, who’s getting it right, and how to get your first live shopping session off the ground without making a fool of yourself.

    What a live shopping session actually looks like

    It’s not a polished QVC throwback. The best live shopping sessions in fashion look more like a group chat with a shop button.

    Someone you trust (often a micro-creator or a member of the brand team) goes live. They talk through a small batch of products. They model them, take questions from chat, show fit and texture on camera, and offer a deal that’s only valid during the broadcast. Viewers tap to buy without leaving the stream.

    Why does it work? Three reasons.

    Trust is baked in. A live presenter is the opposite of a product page. You see a real person, you hear their voice, you watch them react. That is almost impossible to fake.

    Scarcity creates urgency. “The next fifty only” isn’t a sales trick when the stream is genuinely limited. It works.

    Discovery happens in real time. Unlike a feed post, a live stream is unedited. A viewer can ask “what’s the sleeve length on this?” and get a real answer, on camera, in front of other viewers.

    Where the UK actually is right now

    The UK has been slower than China, the US, and Germany to adopt live shopping, but the gap is closing fast.

    The platforms (TikTok Shop, Instagram Live, YouTube Shopping) are all making the format easier to launch. The audience is already trained. UK viewers aged eighteen to thirty-four spent meaningful time watching live shopping content through 2025, even when they weren’t yet buying. Beauty and home led the first wave. Fashion is the next obvious category, and the brands that move in early will own the search results, the algorithm picks, and the creator relationships.

    The brands winning at this in fashion are not the ones you’d expect. Big heritage names are still figuring out their comms strategy. The wins are coming from small, founder-led fashion brands who can move fast and aren’t afraid to be a bit weird on camera.

    Why most UK fashion brands are still sleeping

    Three reasons, and only the first one is legitimate.

    One. Live shopping is genuinely hard to do well. You can’t phone it in. The presenter needs to know the product. The chat needs moderating. The lighting needs to work. The inventory needs to be synced. There are real production costs and a real learning curve. That’s a fair reason to hesitate.

    Two. The metrics feel weird. Live shopping doesn’t look like a normal ecommerce funnel. You get one big spike, then quiet. CFOs and performance marketers don’t love spikes they can’t repeat. But that’s the wrong way to think about it. Live shopping is closer to a brand moment than a performance channel. Treat it like a campaign, not a campaign replacement. Measure halo effect on branded search and direct traffic, not just session revenue.

    Three. “Our customers don’t shop like that.” Yes, they do. They just don’t shop like that with you yet. The customers buying from live shopping sessions are the same customers your brand already targets. They’ve been trained by other brands. You’re simply not in the queue.

    How to actually start

    Here’s a starter playbook. Don’t over-engineer it.

    Pick a single category, not your whole range. One dress. One sneaker. One bag. The thing that has a story, that’s photogenic, and that has enough margin to offer a live-only discount without bleeding.

    Use a presenter who knows the product. Internal hire or trusted micro-creator, doesn’t matter. They need to be on camera, unscripted, and able to handle chat. Most UK live shopping failures are because someone put a junior marketing exec in front of the camera with a script. Don’t be that brand.

    Run the stream at 8pm on a weekday. It sounds arbitrary but it isn’t. UK live shopping engagement peaks in the evening, after people have eaten, are on the sofa, and aren’t deep in work. Test a few times, look at your own data, then double down.

    Treat the first three as experiments, not launches. Your first live stream will be a bit rough. That’s fine. The third one will be much better. The tenth one will make money. Don’t expect to nail it on day one and don’t kill the channel if session two is quiet.

    Make the offer live-only. If the discount is available all week, no one will turn up to the stream. Make it actually scarce. Make it actually limited.

    The brands getting it right now

    The pattern is consistent across the brands that are winning at live shopping in UK fashion. They tend to be small to mid-sized, often DTC, often founded by people with a strong personal point of view. The common factor isn’t budget. It is a willingness to be a bit messy in public.

    A few tactical things to copy from them:

    • They run shorter streams (twenty-five to forty minutes), not two-hour marathons.
    • They show the product in motion, on a body, in real lighting.
    • They answer every chat question on camera, even the awkward ones.
    • They offer a single live-only SKU at a clear price, not a generic sitewide code.

    The bottom line

    Live shopping isn’t going to replace your website. It isn’t going to replace paid social. It isn’t going to replace anything, really, except your assumption that UK fashion customers don’t want to be sold to in real time.

    They do. They’re just not being sold to that way by your brand yet.

    The brands that start now will look back in eighteen months and feel the same way early podcasters felt in 2010. A bit embarrassed by the early episodes. Very glad they started.

    The brands that wait until 2027 to take it seriously will spend the next two years trying to catch up.

    Pick a product. Book a presenter. Set a date. That’s the whole plan.

  • Fashion That Actually Fits Everyone: The Inclusive Revolution That’s Impossible to Ignore

    Fashion That Actually Fits Everyone: The Inclusive Revolution That’s Impossible to Ignore

    Let’s be honest. For a very long time, fashion said ‘you’re welcome’ to most people by saying nothing at all.

    If you were a size 12 or below, great, here’s a whole High Street full of options. If you were anything outside that narrow window, well, good luck shopping with dignity. And heaven forbid you use a wheelchair, or have difficulty with buttons and zips. Fashion, it turned out, had some rather large blind spots.

    But here’s the thing about blind spots: they cost you customers. And smart brands are finally noticing.

    The adaptive clothing market is predicted to reach US9.8 billion globally by 2031. In the UK alone, there are 16 million disabled people — that’s more than the entire population of London, Manchester, Birmingham, Glasgow, Liverpool, Leeds, Sheffield, Edinburgh, Bristol and Cardiff combined. And they, their families, and their caregivers have cash to spend and opinions about what they wear.

    The question isn’t whether brands should pay attention. It’s who’s going to be clever enough to get there first.

    What’s Actually Changed (And What’s Still Rubbish)

    Walk into any major retailer today and you’ll notice something different. Brands like Marks & Spencer, Next, and even fast fashion players are quietly expanding their ranges. ASOS now stocks curve-inclusive lines. John Lewis has dedicated adaptive sections online. Debenhams was actually ahead of the curve before it collapsed.

    But here’s the less headline-friendly truth: most of it is still tokenism wrapped in good intentions.

    Velcro closures instead of buttons? Groundbreaking. Wheelchair-friendly dresses with strategically placed zips? Revolutionary. Except, and here’s where the marketing lot need to start paying attention, the people buying these clothes aren’t buying them because they’re trendy. They’re buying them because they need them. And they can spot a box-ticking exercise from a mile away.

    The brands winning in this space aren’t the ones making noise about inclusivity. They’re the ones actually talking to disabled customers and building products that work.

    The Marketing Angle Nobody’s Talking About (Properly)

    Here’s where it gets interesting for the marketers reading this.

    Adaptive fashion isn’t just a product category. It’s an audience that’s been ignored, patronised, and afterthought’d for decades. That creates something powerful: loyalty on a level most brands can only dream of.

    When a brand genuinely gets it right, when someone in a wheelchair can put on your jacket without help for the first time, or when a person with limited hand mobility can finally button their own shirt, they don’t just buy from you again. They tell everyone. They photograph it. They write about it. They become evangelists.

    We’re talking organic reach, authentic user-generated content, and the kind of genuine brand love that no paid campaign can buy.

    In Scotland alone, 1.3 million people live with a disability that limits their day-to-day activities. Edinburgh and Glasgow are home to increasingly vocal communities calling out bad practice and celebrating the brands that get it right. The Scottish Disability Equality Forum has more influence on purchasing decisions than most marketing directors realise.

    And it’s not just the disability community. Adaptive fashion benefits:

    • Elderly customers dealing with arthritis or reduced mobility
    • Carers who need clothing that’s easy to manage on behalf of others
    • Parents of young children who’ve never fully recovered their manual dexterity (we’ve all been there)
    • Post-surgery patients navigating temporary or permanent physical changes

    The market is bigger than you think. And it’s been waiting.

    Who’s Actually Doing It Well (And What You Can Steal From Them)

    SKIMS — Yes, Kim’s empire has genuinely expanded sizing and introduced adaptive lines. Say what you will about the brand, but their marketing team understands that representation isn’t a trend, it’s a baseline.

    TomboyX — Originally designed for and marketed to queer women, they pivoted to adaptive fashion and found a massively underserved market. Their growth trajectory tells its own story.

    M&S — The British staple has quietly become one of the more serious players in adaptive workwear. Their Easy Dressing range isn’t sexy, but it works, and that’s the point.

    Nike — Nike’s Flyease range (trainers you can put on without bending down) started as an adaptive design and became a mainstream bestseller. Lesson: solve a specific problem for a specific person, and everyone wants it.

    What WorksWhat Doesn’t
    Velcro closures that actually gripButtons replaced with useless decorative alternatives
    Side zips that actually reach the hemMagical invisible adjustments that don’t actually adjust anything
    Fabrics that don’t trigger sensory issuesPlastic-based materials that look good on a hanger but feel like a personal attack
    Honest sizing that matches real bodiesToken curve ranges that stop at a size that most people would consider medium

    The Brutally Honest Take on What’s Holding Brands Back

    Let’s get into why more brands haven’t done this already.

    It’s not always about cost. Yes, adaptive clothing requires different manufacturing processes, different suppliers, potentially different materials. But you know what costs more? Ignoring 16 million potential customers in the UK.

    It’s about imagination. Most design teams, bless them, haven’t had the lived experience of needing adaptive clothing. So they design for disabled people rather than with them. That gap shows.

    It’s about fear of getting it wrong. Brands worry about saying the wrong thing, about being called out for performative allyship. And yes, that happens. But you know what happens more? Getting it right and being celebrated for it.

    It’s about short-term thinking. Adaptive fashion requires investment. It requires consultation. It requires actually listening to feedback. None of that fits neatly into a quarterly report.

    But here’s the thing. The brands that figure this out are going to have a serious competitive advantage. Because the market isn’t going away. It’s growing. And the customers in it are paying attention to who’s serious and who’s just along for the virtue-signalling ride.

    What Should You Actually Do? (A Practical Checklist)

    If you’re a fashion brand, big or small, UK-based or selling into this market, here’s where to start:

    1. Stop designing in a vacuum. Hire disabled consultants, run focus groups with actual disabled people, and genuinely listen when they tell you something doesn’t work. They will tell you. They have no reason to spare your feelings.
    2. Don’t lead with ‘adaptive’ as a label. Lead with style and quality. Nobody wants to be the person wearing the ‘special clothes’. They want to be wearing clothes that happen to work for them.
    3. Think beyond wheelchair users. Arthritis, autism spectrum conditions, chronic pain, temporary injuries — the spectrum of need is enormous and diverse.
    4. Get your sizing right. This sounds obvious but it’s shocking how many brands still can’t consistently size their own clothes, let alone adaptive ranges.
    5. Map the customer journey. Can someone with limited grip actually open your packaging? Can they navigate your website to find what they need? Can they actually try things on?
    6. Be honest about what you’re learning. Nobody expects perfection on day one. Customers respect brands that say ‘we’re learning and we’d love your feedback’ more than ones that pretend they’ve always had it figured out.

    The Bottom Line

    Fashion has spent far too long pretending that ‘average’ means ‘everyone’. It doesn’t. Average is a statistical fiction that has never once put on a pair of trousers.

    The adaptive fashion revolution isn’t coming. It’s already here. The only question is whether your brand is going to be part of the conversation or part of the punchline.

    Get it right, and you’re not just selling clothes. You’re earning loyalty that money genuinely cannot buy. You’re becoming part of someone’s everyday independence. That’s not just marketing gold. It’s the kind of brand legacy that actually means something.

    And in a world where customers can spot insincerity faster than ever, that might be the most valuable thing you can do.

    Now, who’s ready to actually do the work?